Cancellation and Refund Policy

Workshop Refund Policy

We strive to present world-class educational programs, every time. You are important to us. If you are not happy, please let us know right away. That gives us the greatest ability to find a proper solution.

Our goal is to be fair for BOTH of us. So, here are some basic guidelines for how we can achieve that objective.

If WE cancel a class for any reason, you have the option to receive full credit to apply toward another course, or you may receive a full refund.
If YOU cancel with at least 72 hours notice prior to the start of class, you will receive a 100% credit toward a future class registration or product or other service purchase in the form of a coupon code. The coupon code is valid for 12 months from the date of the original class.
If you cancel with less than 72 hours notice, you will receive a 100% credit toward a future class registration minus a $50 administration fee. The credit is given in the form of a unique coupon code that is valid for 12 months from the date of the original class.
If you are a no-show, you will receive no credit for the missed class.
From time to time, we offer Group Rates and Bring-A-Friend deals in which pricing for each participant is dependent on the number of people in the group. Those registrations are final.
If you are attending a class and the presentation is not for you (what we teach is not for everyone), let us know early in the class so we can find a fair and proper resolution for you.

Product Refunds

Simply put... we want you to be happy with your purchases! You are important to us, and we want to treat you with the respect you deserve. If there is an issue, please let us know right away, and let us do our best to fix it for you.

Defective products will be happily exchanged within 30 days of purchase. Because most of our products are "information products", we cannot offer refunds.

Please contact us as quickly as possible for return instructions so we can resolve it for you.

Wellness Center Cancellation & Refund Policy

* If you need to reschedule your appointment, I appreciate 24 hour notice but ask for at least 12 hours notice.
* If you cancel or reschedule less than 12 hours prior to your scheduled time, it will result in a $25 cancellation fee.
* If you cancel or reschedule less than 5 hours prior to your scheduled time, it will result in a 50% cancellation fee.
* Cancellation or rescheduling within 1 hour or your appointment or failure to show will require full payment.

Ke Ala Kahiko may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 17, 2022.

Mailing Address

Ke Ala Kahiko
1441 E Broad Street, #337
Fuquay-Varina, NC 27526

Services provided by North Carolina Licensed Massage and Bodywork Therapists

Contact

E-mail: info@kealakahiko.com
Phone: (984) 867-0300

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